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Shipping and Payment:
We always try to ship your order as soon as possible. Usually we hold everything on this website in stock.
If there is any delay in despatch of your order due to item not in stock you will be informed.
If you need any item for a specific occasion on a specific date please e mail us before to confirm that we have that item in stock or not, to avoid any disappointments.
UK Postage Cost: 10% on total order ammount (Standard)
(For e.g: On order ammount of £20 you will be charged £2 postage, on £50 you will cahrged £5 and so on)
20% on total ammount for next day delivery.
Outside UK customers please contact us before placing your order for postage cost.
Payments can be done through credit/debit cards, bank transfer(takes longer, 3-5 working days), cheque (takes longer, 4-6 working days) and Paypal.
To make payment through card please call Gothic Universe at 079 400 766 37 or email your details.
Returns:
If unhappy with your purchase please e-mail us back within 3 days after recieving your order.
If its a faulty item the return postage will be paid by us.
if you are unhappy because it does not look like you hoped or not fit as you want it , return postage will be paid by you. We can either refund the ammount excluding postage or exchange it, in which case postage will be paid by you as well.
Items must be returned unused and unwashed, in the same condition as it was sent to you within 8 days after recieving them.
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